Improve your brand visibility at ChatGPT

Be on the shortlist when buyers ask an AI assistant what to choose and whom to hire. We work on your site, your Bing footprint and every source the chatbot reads.

3–5 brands per answerThat is the usual size of the shortlist. Our job is to put you on it.
Visibility + reputationSearch, ratings and press handled by one team, because the model weighs all three.
new chat
Which CRM is best for a mid-size B2B company? Give me a shortlist.
Searched 12 sites
Here are three options that mid-size B2B teams often choose:
  1. YOUR BRANDLumen CRM — strong pipeline automation, rated 4.7 by users, quick onboarding for teams of 50–300.
    lumencrm.comindustry reviewG2 ratings
  2. Option B — flexible, but needs a partner to set up.
  3. Option C — good value for smaller teams.
Prompt TrackingBing IndexSource CitationsBrand MentionsSentimentFact Consistency
how buyers search now

Your clients ask ChatGPT. Make sure it names you.

Nobody types three keywords and scans ten blue links anymore. A buyer describes the situation in one long sentence: “We are a 200-person company moving off spreadsheets. Which CRM should we look at?” The reply is a handful of names, each with a reason. Miss that list, and you lose the deal before anyone opens your website.

GEO for ChatGPT means becoming a source the model trusts enough to quote. That takes a site Bing can crawl and parse easily, facts that agree from one platform to the next, and independent mentions that back up your own claims. It is the newest layer of Digital Assets Optimization and sits on top of SEO and reputation management.

900M+
weekly usersOpenAI's assistant, worldwide.TechCrunch, Feb 2026
2.5B+
messages a dayA large share are questions that once went to a search engine.TechCrunch, Feb 2026
24%
of conversationsnow seek information, compared with 14% one year before.OpenAI usage study
PATH 1 · TRAINING DATA

Memory of the web

Press coverage, ratings, forum threads and listings absorbed during training. It updates slowly, so consistency pays off.

PATH 2 · CHATGPT SEARCH

A live lookup

Real-time retrieval that relies heavily on Bing. The assistant opens a few results and lifts fragments from them.

THE ANSWER

A shortlist with reasons

We work on both routes, so you are named, and named accurately.

CLASSIC SEO VS. CHATGPT OPTIMIZATION
CLASSIC SEOCHATGPT OPTIMIZATION
QueryShort keyword typed into GoogleA conversational prompt with context and constraints
Index that mattersMostly GoogleBing first, plus training data
What winsRelevance, links, technical healthAgreement between sources, quotable fragments, ratings
How we measurePositions and clicksMention rate, recommendation share, tone, chatgpt.com referrals
ranking signals

Why the model picks one company over another

Recommendations are not invented from scratch. The assistant gathers candidates, then cross-checks them. Six signals decide who stays on the list.

Search visibility

In live lookups, a strong ranking is the entry ticket. A URL missing from Bing never gets read.

Titles that match the prompt

When the H1 and title mirror the intent of a request, that document is chosen as a source more often.

Authoritative mentions

Coverage in trade media, rating sites and feedback platforms works as outside proof.

Consistent, current facts

Different prices, addresses or product names on different sites make the model hedge or leave you out. Stale content does the same.

Structure and numbers

Headings, tables, specs and markup are far easier to parse than long marketing prose.

Answer-first passages

Retrieval works on fragments, not entire documents. A short, self-contained reply is easy to lift and quote.

Where the chatbot looks

The mix varies by niche. During the audit we log which domains are opened for your prompts, so we know where you need a presence.

Your websiteService, pricing and comparison URLs with a direct reply
Review platformsG2, Capterra, Trustpilot, Tripadvisor and niche rating sites
“Best of” lists and trade mediaRoundups and expert columns about your category
Reference sourcesWikipedia, Wikidata and official registries that confirm who you are
Forums and Q&AReddit, Quora and professional communities where buyers swap opinions
Maps and directoriesListings with hours, addresses and recent ratings
industries

Industries where ChatGPT already helps clients choose

Each niche is judged by its own kind of evidence. Smaller companies can outrun bigger rivals here even when they trail in organic search, because the model looks at a market from several angles.

Clinics & Medicine
Health topics get the strictest source check: named doctors, licences and verified expertise.
E-commerce & Retail
Comparisons, specs and buyer feedback carry the weight, so detailed product cards and expert write-ups matter.
Restaurants & HoReCa
Replies lean on map listings, food guides and rating aggregators.
Finance & Fintech
Bank ratings, comparison sites and client feedback get checked. Being listed there is critical.
B2B & Manufacturing
Procurement teams build supplier shortlists before a tender, so catalogues, cases and certificates count.
Real Estate & Development
Current project data, the developer's delivery history and owner feedback on finished buildings.
Education & Consulting
Programmes, fees, formats and student feedback are compared side by side. Clear terms win.
Hotels & Travel
Trip-planning requests pull from booking sites, travel guides and guest ratings.
Local services
Map listings, opening hours, star ratings and fresh feedback decide who gets named.
what we do

How we earn you a place in the reply

Two rules guide the work. No SEO, no GEO: a page that search engines cannot find is a page the assistant cannot use. And one site is never enough: the reply is put together from Bing, Google and third-party platforms, so we cover every spot where your company shows up.

Prompt Research & Baseline
Business goals become a list of real requests. We set up tracking and record your starting position.
Generative Ranking Analysis
We study the replies: which competitors are recommended, which domains are cited and which content formats get reused.
Bing Indexing & Crawler Access
Bing Webmaster Tools, sitemaps, IndexNow and crawl fixes, plus robots.txt rules that let OAI-SearchBot reach key URLs.
Content Built for Retrieval
Answer-first sections, comparison tables, prices and FAQs on the URLs mapped to target prompts.
One Version of the Facts
Company data aligned across the site, business listings, directories and rating platforms, with Organization and Service markup.
Mentions & Ratings
Expert articles placed where the model looks in your niche, plus feedback management with our ORM team.
Monitoring & Adaptation
Re-testing shows which domains and formats lift your mention rate, and we adjust content accordingly.

How we work

  1. 1BaselineAgreed prompt list, tracking in place, starting point recorded.
  2. 2RoadmapWhat to fix, what to create and where to earn outside mentions, ranked by commercial value.
  3. 3ExecutionIndexing, copy, data consistency, PR and ratings in parallel.
  4. 4Re-testMonthly comparison with the baseline and the next priorities.
measurement

How we measure your visibility in ChatGPT

There is no Search Console for chatbots. We track a fixed prompt set over time and tie it to sessions and leads in your analytics.

PROMPT TRACKING

What the replies say

  • Is your company mentioned or recommended?
  • Which rivals appear instead of you or alongside
  • Which domains the reply is built from
  • The tone of each mention
OUR OWN SOFTWARE

Access and data

  • Whether OpenAI's and other AI crawlers can reach your URLs
  • Cross-checks between trackers, so one noisy run does not skew results
  • A single dashboard across AI assistants
ANALYTICS

Business impact

  • GA4 sessions from links tagged utm_source=chatgpt.com
  • Leads and conversions from those visits
  • Branded search growth as mentions rise
what you get

Named in the chat, before the comparison starts.

↗
Citations
Your URLs become the links cited for target prompts.
↗
Recognition
You make the shortlist at the moment of choice and are described correctly.
↗
Sales
More branded demand, more chat referrals and more inquiries from people who arrive already recommended.

Two jobs: being mentioned and being described right

VISIBILITYDoes ChatGPT mention you?

  • Bing has indexed the URLs that matter
  • Those URLs answer the requests buyers write
  • Trusted third-party sites already mention you
GEO + SEO TEAM

PERCEPTIONWhat does it say about you?

  • Star ratings are high and feedback is recent
  • Prices, locations and product names match everywhere
  • Wrong claims are corrected at their origin
GEO + ORM TEAM
when it pays off

When ChatGPT optimization matters most

The assistant gets your company wrong

It repeats its sources. Correct the sources, and the description changes.

Your niche is complex

When buyers need advice, the model acts as a consultant and merges several sources into one recommendation people act on.

Organic search is crowded

Where top-3 positions are hard to win, the AI shortlist can be a shorter route to customers.

You plan five years ahead

Companies that build AI visibility today become the ones chatbots keep citing tomorrow.

selected cases

The reputation and rankings an AI assistant checks

ORM Retail

Major retail brand (NDA)

Review management across the platforms buyers and AI assistants read.

3.7 → 4.4
average rating
42% → 12%
share of negative reviews
6 months
ORM Finance · Fintech

Credit history service (NDA)

Reputation work on three review platforms.

4.4 → 4.7
average rating on three platforms
1.5×
fewer negative brand mentions
6 months
SEO Medicine · E-commerce

Apteka.ru

SEO for the main site and its editorial blog.

120×
Google organic traffic growth
2.7×
total search traffic across all channels
18 months
GEO in progress

Companies we are making visible in AI replies right now. We will publish results when the projects reach their first milestones.

MonolitProperty developer · GEO since June 2026
Eximer clinicMedicine · GEO + ORM since spring 2026
Tokyo-CityRestaurant chain · GEO since June 2026

Star ratings and search positions are what the model verifies before recommending anyone.

Show all →

Find out what ChatGPT says about you.

We run 30–50 real buyer prompts and show where you appear, who is recommended instead and which domains shape the reply. Free, no commitment, reply within one business day.

Get AI Visibility Check →
20+
years in digital
500+
projects delivered
50+
specialists
2005
with enterprise clients since

Search, reputation and content under one roof: the same mix a chatbot verifies before it puts a company on its shortlist.

clients about us

What clients say

We have worked with Zum Punkt for more than three years. The team gets into our tasks and business goals and offers solutions instead of just following the brief.
Anastasia LarchevaHead of Online Sales, Apteka.ru
The team stands out for its comprehensive approach and quick, comfortable communication. With Zum Punkt we got a more thorough approach to promotion, and we really see results.
Alexey NovikovDirector, PARADA medical clinic
This is not our first year with Zum Punkt. They have proven reliable and focused on results, and the work brings tangible benefits.
Natalia OrlovaMarketing Manager, YE'S Apart hotels

Translated from reviews published on zumpunkt.ru.

50+ specialists. Zero generalists.

Prompt lists, source analysis and recommendations come from people who work on AI visibility every day. Automation collects data; specialists decide what to do with it.

GEO specialistsReputation managersContent strategistsSEO analystsTech leadsASO specialistsTeam leadsProject managersStrategists

FAQ

1.Can you guarantee a place in ChatGPT's answers?

No. Replies vary with each model update, each user and each wording. We guarantee the work, a clear plan and monthly tracking against your baseline, so you can see whether your mention share grows.

2.How soon will we see first results?

Live-lookup replies can change within weeks of a page being indexed and updated. Measurable movement usually takes 1–3 months, a stable presence 3–6 months. Anything coming from training data shifts only with a new model version.

3.How can I check whether my site appears in ChatGPT?

Ask the questions your buyers would ask and note the names and links. A single check misleads, because replies differ between sessions. We run every prompt several times and track the trend over weeks.

4.Why does Bing matter if my customers use Google?

The assistant's web lookup draws heavily on Bing. A URL that ranks in Google but is weak or missing in Bing often stays invisible to it, so Bing Webmaster Tools is part of every audit.

free ai visibility check

Start with a brief.

Tell us about your business and goals. To find growth points faster, we may ask for access to Google Search Console, Bing Webmaster Tools and GA4.

  1. 1Fill in the form · 2 minutes
  2. 2Brief call · prompts, markets and languages
  3. 3Visibility check · your prompts tested in ChatGPT
  4. 4Clear results · no strings attached

We reply within one business day.

Other AI platforms

Other organic disciplines